If you forget your password or Hotmail account is locked out by unauthorized access, you can use the Microsoft Account Recovery Tool to reset Hotmail password. To do that, you’ll need a recovery email, a phone number or an authentication application linked to your account, or answered a few questions about your account to verify your identity.
- Absolutely, you must be logged into Hotmail for at least 365 days. Microsoft will delete unused accounts.
- You have 30 days to recover and resume operation Hotmail account before it is permanently deleted after turning off the account manually.
Click on the link “Can not access your account?”. This link is in the email field and password.
Enter the Hotmail address you need to access the “Microsoft Account” box. Enter Captcha and click “Next”.
Choose authentication. To access the password reset page, you need to validate your identity with Microsoft. There are many ways to do this, depending on the communication method you set up for your account.
- Email – If there is a recovery email associated with the account, the authentication code will be sent to that email address. To do so, you must first set up a secondary email for your account.
- Use an application – If you have downloaded the Microsoft Account application, you can use it to generate the unique code for identity verification. To do so, you must first set up your account to use this application when you need it.
- Messages – If you have a mobile phone number associated with your account, Microsoft can send unique code messages to you to authenticate your identity. To do this method, when you are still accessible, you must link a phone number to your account.
- I do not have anything of the this-this item can also be named “I no longer use them anymore”. You can choose to answer the question to prove your identity with Microsoft if there are not any recovery information associated with the account. This method is not always successful, especially when you can not remember the old details of your account.